Services Directory

Not all services included on this list have received ongoing training and/or workforce development to be LGBTQ inclusive. There is some information about finding inclusive services on our resource pages for Partner’s Friends and Families. There is also a gender affirming doctors list on Transhub. If you would like ACON‘s assistance to find a drug and alcohol service, consider calling us on 02 9206 2000, ask to speak with our intake officer.



ACON offers a range of services to members of the gay, lesbian, bisexual and transgender communities and people living with HIV including:

  • A Needle and Syringe Program (NSP) that provides people with FREE sterile injecting equipment and safer injecting advice;
  • Substance support which provides confidential FREE short-term counselling (up to 12 sessions) for LGBTQ+ people and people with HIV seeking support in relation to their use of alcohol and other drugs. ACON’s substance support service provides face-to-face counselling in our Sydney, Hunter and Lismore offices. Skype and Phone counselling is also available across NSW.

ACON (Sydney)

ACON’s Sydney office, including our NSP, is located at 414 Elizabeth Street, Surry Hills NSW 2010. However, we also have offices in the Northern Rivers and Hunter region.

Call 9206 2000 or check out our website.

Find us on Facebook at


ACON LGBTQ+ Sexual Violence Consult Service

ACON offers free consultation, training and guidance to services that provide support to LGBTQ+ people who have experienced sexual violence with the goal of strengthening service provision. LGBTQ+ people can face unique stigmas, discrimination and barriers to disclosing sexual violence. We can guide you in how to best respond and support.

For more information, or to fill out an expression of interest form, go to the Say it Out Loud Website


ADIS (Alcohol and Drug Information Service)

The Alcohol & Drug Information Service (ADIS) is a free and confidential counselling helpline for NSW residents with concerns around alcohol and/or drug misuse and is available 24 hours a day, 7 days a week.

Call 1800 250 015 or visit their website.



Al-Anon is a support group to help family members and friends cope with their loved ones alcohol use.

Call 1300 ALANON (1300 252 666) or check out their website.


Alcoholics Anonymous (AA)

Alcoholics anonymous is a 12-step based abstinence self-support group for people who require support or guidance in reducing their alcohol intake.

Call 1300 222 222 or check out their website.


Carers NSW

Carers NSW is an association for relatives and friends caring for people with a disability, mental illness, drug and alcohol dependencies, chronic condition, or terminal illness.

Free call 1800 242 636 or visit –


CMA – Crystal Meth Anonymous (NSW)

CMA is a 12-step fellowship group for people wanting to quit their use of crystal methamphetamine.

For more information call 0493 142 522 (available 24-7) or visit their website.


Family Drug Support (FDS)

Family Drug Support is a non-religious and non-judgemental support and information service for people who have a friend or family member with a drug problem.

Call 1300 368 186 (available 24/7) or visit their website –


Jarrah House

Jarrah House is a residential treatment program in Sydney for women living with drug use and mental health issues. Jarrah House allows children.

For more information call (02) 9661 6555 or check out  


Kedesh Rehabilitation Services

Kedesh is a medium-term residential treatment facility in the Wollongong area for people requiring substance support or therapeutic services.

For more information call (02) 4222 1800 or check out their website.


Local intake lines

Each NSW Health local health district has a local central intake telephone line to connect people with alcohol and other drug services in that region. Note that some local intake lines operate during business hours only. ADIS can be contacted 24 hours 7 days a week.




Nar-Anon groups are self-help support groups for family and friends of people who have a problem with drugs. They follow a twelve-step framework for the reduction of alcohol and substance use.

For more information call (02) 9418 8728 or check out


Narcotics Anonymous (NA)

Narcotics Anonymous is a 12-step-based abstinence self-support group for people who want substance support. It is located at 204 King Street, Newtown, NSW 2042.

Call 1300 652 820 or check out their website.



The New South Wales Users and AIDS Association (NUAA) is a peer based organisation. NUAA provides information, referral and support and free sterile injecting equipment.

For more information call (02) 8354 7300 or 1800 644 413 or check out


Odyssey House

Odyssey House offers community services including alcohol and other drug and mental health counselling as well as family and parent support programs. Odyssey House provides residential services, including withdrawal, rehabilitation and mental health programs.

For more information call 1800 397 739  or check out their website.


Q Life

QLife provides anonymous and free LGBTIQ+ peer support and referral for people wanting to talk about sexuality, identity, gender, bodies, feelings or relationships. The webchat and phoneline is available from 3pm to midnight 7-days a week.

For more information call 1800 184 527, visit the webchat or check out resources on their website.


Rainbow Recovery

The Rainbow Recovery Room provides a meeting place in Sydney for LGBTQIA+ people in a twelve-step program. You can view their meeting page for dates and times of all the meetings.

For more information check out their website or email



The Stimulant Check-up (or S-Check) clinic is a comprehensive health check where people can explore the impacts of their stimulant use on their health and day to day functioning. The clinic is free of charge and available for people who use stimulants and who are not particularly seeking drug treatment and who have some concerns or questions around their use of substances. S-Check consists of 4 sessions, 2 with a doctor and 2 with a counsellor.

For more information: Call 02 9361 8079, explore the STP webpage or check out


SMART Recovery Group

Self-Management and Recovery Training (SMART) groups offer support and strategies for people who want to manage their alcohol and other drug use. They also host SMART Recovery Australia Meetings across Australia.

For more information call (02) 9373 5100 or check out their website.  


Stimulant treatment line

The Stimulant treatment line is NSW-wide telephone service that provides education, information, referral, crisis counselling and support specifically for people who use stimulant drugs such as methamphetamine, ecstasy and cocaine.

For more information call (24-7)  Sydney Metropolitan (02) 9361 8088 or Regional & rural NSW: free call * 1800 10 11 88 or check out their website.


Stimulant Treatment Program (STP)

STP is an LGBTQ+ friendly outpatient service that offers free counselling and support for people who use stimulants, such as methamphetamine (ice), cocaine and ecstasy.

For more information call (02) 9361 8088 or check out their website.


The Buttery

The Buttery is a residential therapeutic rehabilitation centre in northern NSW for people living with alcohol and substance misuse, requiring substance support and therapy services.

For more information call (02) 6687 1111 or check out their website.


The Mental Health Line

The Mental Health Line is a 24-hour telephone service operating seven days a week across NSW

Call 1800 011 511



If you are under the age of 26 and identify as gay, lesbian, bisexual, queer or transgender or are same-sex attracted, gender diverse or intersex, Twenty10 can help you access the support you may need.

For more information call (02) 8594 9555 or visit their website. 



WHOs is a service that provides a range of therapeutic programs for people seeking to abstain from alcohol and/or other drug use and reduce or stabilise their opioid substitution programs (for example methadone and buprenorphine).

For more information you can call (02) 8572 7444 or check out their website.