Services Directory

Not all services included on this list have received ongoing training and/or workforce development to be LGBTQ inclusive. There is some information about finding inclusive services on our resource pages for Partner’s Friends and Families. There is also a gender affirming doctors list on Transhub. If you would like ACON‘s assistance to find a drug and alcohol service, consider calling us on 02 9206 2000, ask to speak with our intake officer.



ACON offers a range of services to members of the gay, lesbian, bisexual and transgender communities and people living with HIV including:


  • A Needle and Syringe Program (NSP) that provides people with FREE sterile injecting equipment and safer injecting advice ;
  • Clinic 414 which provides FREE, anonymous and confidential health care services (such as Hepatitis C assessment and access to treatment, wound care, sexual health check-ups and general check-ups ) to people who use drugs; and
  • Substance support which provides confidential FREE short term counselling (up to 12 sessions) for LGBTI people and people with HIV seeking support in relation to their use of alcohol and other drugs. ACON’s substance support service provides face to face counselling in our Sydney, Hunter and Lismore offices. Skype and Phone counselling is also available across NSW.

ACON (Sydney)

414 Elizabeth Street, Surry Hills NSW 2010.
9206 2000 or check out

Find us on Facebook at


ADIS (Alcohol and Drug Information Service)

ADIS is a 24 hour telephone based information and referral service call 1800 250 015



Al-Anon is a support group to help family members and friends cope with their loved ones alcohol use.

PH 1300 ALANON (1300 252 666) or check out


Alcoholics Anonymous (AA)

Alcoholics anonymous are a 12-step based abstinence self-support group for people who have a problem with alcohol or suspect they may have a problem.

1300 222 222 or check out


Carers NSW

Carers NSW is an association for relatives and friends caring for people with a disability, mental illness, drug and alcohol dependencies, chronic condition, terminal illness or who are frail.

Free call 1800 242 636 or visit –


CMA – Crystal Meth Anonymous (NSW)

A 12-step fellowship group for people wanting to quit their use of crystal methamphetamine.

For more information call (24-7) 0414 660 851


Family Drug Support (FDS)

Family Drug Support is a non-religious and non-judgemental support and information service for people who have a friend or family member with a drug problem.

1300 368 186 (24/7) or visit their website –


Jarrah House

Jarrah House is a residential treatment program in Sydney for women living with drug use and mental health issues. Jarrah House allows children.

For more information call 02 9661 6555 or check out  


Kedesh Rehabilitation Services

Kedesh is a medium-term residential treatment facility in the Wollongong area for people living with drug use and mental health issues.

For more information call 02 4222 1800 or check out


Local intake lines

Each NSW Health local health district has a local central intake telephone line to connect people with alcohol and other drug services in that region. Note that some local intake lines operate during business hours only. ADIS can be contacted 24 hours 7 days a week.




Nar-Anon groups are self-help support groups for family and friends of people who have a problem with drugs.

For more information call (02) 9418 8728 or check out


Narcotics Anonymous (NA)

Narcotics Anonymous is a 12-step based abstinence self-support group for people who have a problem with drug use or suspect they may have a problem.

204 King Street, Newtown, NSW 2042

1300 652 820 or check out



The New South Wales Users and AIDS Association (NUAA) is a peer based organisation. NUAA provides information, referral and support and free sterile injecting equipment.

For more information call 02 8354 7300 or 1800 644 413 or check out


Odyssey House

Odyssey House offers community services including alcohol and other drug and mental health counselling as well as family and parent support programs. Odyssey House provides residential services, including withdrawal, rehabilitation and mental health programs.

For more information call 1800 397 739  or check out


Q Life

QLife provides anonymous and free LGBTI peer support and referral for people wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.

For more information call 1800 184 527  or check out


Rainbow Recovery

The Rainbow Recovery Club provides a meeting place, primarily for gay, lesbian and transgender people, in twelve step program.

For more information check out  or email



The S-Check clinic provides Bio-Psycho-Social assessments, information and referrals for people who use stimulants including crystal, base, ice, meth, cocaine or ecstasy.

The Stimulant Check-up is a comprehensive health check where people can explore the impacts of their stimulant use on their health and day to day functioning. The clinic is free of charge and available for people who use stimulants and who are not particularly seeking drug treatment and who have some concerns or questions around their use of substances.

For more information: Call 02 9361 8079 or check out


SMART Recovery Group

Self-Management and Recovery Training (SMART) groups offer support and strategies for people who want to manage their alcohol and other drug use.

Point 1: Enhancing and Maintaining Motivation to Abstain
Point 2: Coping with Urges
Point 3: Problem Solving (Managing thoughts, feelings and behaviours)
Point 4: Lifestyle Balance (Balancing momentary and enduring satisfactions)

For more information call 02 9373 5100 or check out


Stimulant treatment line

The Stimulant treatment line is NSW wide telephone service that provides education, information, referral, crisis counselling and support specifically for people who use stimulant drugs such as methamphetamine, ecstasy and cocaine.

For more information call (24-7)  Sydney Metropolitan 02 9361 8088 or Regional & rural NSW: free call * 1800 10 11 88 or check out


Stimulant Treatment Program (STP)

STP is an LGBTI friendly counselling service for people who have concerns with their stimulant drug use.

For more information call (02) 9361 8088 or check out


The Buttery

The Buttery is a residential therapeutic rehabilitation centre in northern NSW for people living with drug use and mental health issues

For more information call 02 6687 1111 or check out


The Mental Health Line

The Mental Health Line is a 24-hour telephone service operating seven days a week across NSW

Phone: 1800 011 511



If you are under the age of 26 and identify as gay, lesbian, bisexual, queer or transgender or are same-sex attracted, gender diverse or intersex, Twenty10 can help you access the support you may need.

For more information call (02) 8594 9555 or visit their website at



WHOs is a service that provides a range of therapeutic programs for people seeking to abstain from alcohol and/or other drug use and reduce or stabilise their opioid substitution programs (for example methadone and buprenorphine)


For more information check out